It's time for the final New Commerce Experience (NCE) transition

This is the end of CSP legacy commercial subscriptions. Get ready!

It's crucial that Cloud Solution Providers (CSPs), partners and their customers understand how the CSP legacy migrations will affect their Microsoft business. At Arrow, we're ready for the change and here to help you navigate what's to come in 2024.

NCE recap | The new standard for CSP commerce

Microsoft's cloud commerce platform, which replaced the legacy CSP program, was created to offer a simplified pricing and licensing model, a more flexible subscription management system, and improved self-service capabilities. NCE provided customers access to similar pricing and terms across any transaction model.

The changes began in 2019 with NCE for Microsoft Azure and then rolled out for seat-based products like Microsoft 365, Dynamics 365, Windows 365 and Power Platform. The new program, which became generally available in January 2022, includes fixed commitment terms of 1-3 years and a monthly option..

Retiring the legacy | NCE migration timeline

*Please note: CSP Government Community Cloud, education and non-profit legacy offers are delayed. Due to potential business disruptions in making system changes at the end of the calendar year, Microsoft-led public sector migrations to NCE will happen in the calendar year 2024. The Arrow team will update partners with a revised timeline soon.

Next steps

Migrate your subscriptions manually before the renewal date. (You can let Microsoft auto-migrate subscriptions, but we don't recommend it)
Use ArrowSphere, our cloud marketplace and management platform, to migrate subscriptions before the renewal date. Access integrated business rules, tools for staged migration and business-building insights

Business impacts

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What does this mean for you? Proactively moving your business to NCE will help you more accurately predict revenue, reduce licensing complexity, and drive operational efficiencies and new sales prospects. In addition to setting customized terms, proactive migration allows you to incorporate the change with indirect resellers and others in your partner ecosystem.

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If partners wait until Microsoft migrates their subscriptions, the new subscription will be set to an annual term commitment without the possibility of decreasing seats or canceling the subscription for an entire year

Here's what our partners have to say

Serge Eslahi

Technical Sales Specialist — CompuNet

If you are trying to align with a distribution partner for your Microsoft practice, ArrowSphere is honestly the best portal that's out there currently.

Max Slygh

Chief Operating Officer — Vandis

We don't want clients to be in a situation where they don't understand what they are getting into. ArrowSphere simplifies the process and ensures there are multiple touchpoints where that's being called out.

Additional resources for seamless transition

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